Hotel Reservation Assistant Lewes (lewes east sussex)

March 28th, 2011

General Requirements Pelham House is looking for a Full Time Reservation Assistant working with Brilliant Computer system would be idea. You will have had previous experience within a hotel in a Reception position or similar. Your duties are laid out below. 1. Schedule Room Reservations using scheduling program. 2. To ensure rooms are not overbooked. 3. Coordinate Reservations with setup info for Hotel team. 4. Involve front desk personnel in the training and taking of reservations 5. Issue mail confirmation and literature requests as required. 6. Occasionally cover the front desk in times when training is carried out. 7. Be fully conversant with all the front desk procedures. 8. Check appropriate supplies for reservation office. 9. Maintain the highest level of personal work standards and professionalism. 10. Maintain the highest standards of personal hygiene and appearance. 11. Work to the exigencies of the business involving possible unsociable hours and call out duties. 12. Ensure reports returns and any other documentation required is completed accurately and in a timely manner. 13. Make recommendations to the General Manager on changes to the hotel which would enhance the facility improve sales or reduce costs. 14. Licensing Ensure that all statutory conditions are observed. 15. Attendance as required on company courses and at meetings necessitating possible absence from home for which advance notice will normally be given. 16. Comply with any other reasonable request as made by senior management. Please forward your Cv and covering letter for further information please contact Abi Stevenson