Job Vacancies in Oxford

Account Liaison Executive Nordic Salary Â?18000 18000 Location Oxfordshire Abingdon Job type Permanent Job Description This is an account management role with an international business requiring excellent administration experience and strong customer service skills. Key Responsibilities Responsible for managing all aspects of customer publisher service for a portfolio of customers publishers and handling queries and processing transactions relating to that customer publisher base. Maintain an accurate and up to date computer based record of publisher customer records information and journal prices. Process all incoming correspondence from customers publishers in a timely and accurate manner ensuring Kpi (Key Performance Indicators) and Sla (Service Level Agreements) targets are met. Resolve customer publisher queries with the aid of an in-house computer system databases internet intranet and various internal systems. Knowledge and Skills Excellent communication skills both written and verbal Ability to work under pressure and to meet tight deadlines. Numerate and computer literate. Excellent organisation prioritisation and problem solving skills Self motivated and able to use own initiative. Fluent Danish Norwegian or Swedish Benefits 25 days holiday plus bank holidays pension scheme healthcare cashback scheme incentives and discounts free parking and a subsidised cafe on site. w.nordicstaff.com